A bus terminal built by the Bhubaneswar Development Authority (BDA) near the Bhubaneswar railway station at Master Canteen Square lacks basic facilities for passengers. The terminal, spread over an area of 3.17 acres, was made functional on August 22, 1997. It has remained neglected all these years with the authorities turning a blind eye when it comes to matters of passenger comfort. The Telegraph takes a look at the situation