Bhubaneswar: The housing and urban development department has decided to strengthen online services rendered by municipal corporation and the Public Health Engineering Organisation (Pheo) here.

To begin with, the urban development department has now set respective deadlines for introduction of individual online services and entrusted its technical assistance support unit, which is looking after streamlining the services, to execute the job.

"We have rolled out the e-municipality project and will introduce few of the online services on pilot basis. Now we are all set to roll out the services in full-fledged manner. Our technical unit will help the civic body and the public health officials in getting the job done," said an official of the department.

The online death and birth certificate registration will go entirely online by mid-June while the holding tax payment will be done online for people residing in all wards of the city by August. People will be able to apply for a drinking water connection online by June end. Payment of the water tax will be also be accepted online by the end of June.

"The technical unit is already on the job and co-ordinating with the public health officials to digitise the document. We had made a trial run of the online services and set to amend a few details and reintroduce the same entirely through the web," said the official.

The officials have also put special focus on strengthening the grievance redress system using the online mode. Accordingly, municipal corporation and Pheo will put up a separate tab on their respective websites to receive the complaints and work on them without delay.

Using the online grievance redress mechanism, the complainant would be able to track the status of the complaints. The officials concerned attending to it will have to update the status of the complaints regularly failing which they would face action.