Amazon is developing AI-powered smart glasses for its delivery team, allowing drivers a hands-free experience. Designed specifically for Delivery Associates (DAs), these glasses help them scan packages, follow turn-by-turn walking directions, and capture proof of delivery. The hands-free setup reduces the need to look between the phone, the package, and the surroundings.
Amazon DAs handle a large number of packages every day. The glasses also help them locate the right package inside their delivery vehicle. They are paired with a controller worn in the delivery vest that contains operational controls, a swappable battery, and a dedicated emergency button. The device supports prescription lenses and transitional lenses that automatically adjust to light conditions.
When drivers safely park at a delivery location, the glasses automatically activate and display delivery information right in their field of view—starting with locating the correct packages in their vehicles to identifying the corresponding homes.
The company said in a statement: “Throughout the development process, we turned to the experts—drivers themselves—to get it right. Hundreds of DAs tested early versions of the glasses and provided crucial feedback. Their insights shaped everything from the glasses’ comfort for all-day use to the clarity of the displays.”
If there are hazards or complex environments, such as apartment buildings, the glasses guide DAs safely to their destinations.





