Bhubaneswar, Feb. 3: The civic body here has started installing an online feedback device outside public toilets across the city to ensure cleanliness.

The move aims to get direct feedback from residents regarding the maintenance of the toilets to help Bhubaneswar Municipal Corporation address the issues raised.

The device will have three buttons - red, yellow and green. If users find the toilet dirty, they can press the red button. If it's clean, they can press the green button and in case of a neutral feedback the option is a yellow button.

The device will be connected through cloud computing, and the feedback will be stored at a central database at the civic body's headquarters. "Every public toilet in the city has a code. The feedback will enable us to track them and do the needful for respective toilets," said deputy commissioner of the municipal corporation Srimanta Mishra.

The corporation has decided to install the devices in a phased manner.

"Today, we installed 10 such devices and will finish installing another 35 by the end of next week. We will install around 55 such devices at public toilets across the city. The devices will help us get views of the citizens and address the issues in a transparent manner," said Mishra.

"It is an unique initiative of the city administration to install such a system outside the toilets, where we can submit our feedbacks directly and hope for quick action. Earlier, we used to complain manually to the corporation officials, but nothing used to happen. I hope that the new system will work," said Unit-I resident Sriram Tripathy.

Since the beginning of the national-level cleanliness survey, Swachh Survekshan II, earlier in January, the civic body has taken a number of efforts to keep the city clean such as installation of colour-coded dustbins, beginning of two-time sweeping of the main roads and now comes installation of online feedback devices. The city is competing with 499 other cities of the country in the survey this time.

"Last year, we made it to the top in the country in the smart city challenge. We want to achieve the same feat of being No. 1 again in the cleanliness parameter. Besides, we are committed to keep the city clean. The new toilet feedback system is one of our unique and smart initiatives. I urge the citizens to use the service properly and allow us to serve them in manner," said mayor Ananta Narayan Jena.