Monday, 30th October 2017

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Fraud via food refund

Delivery app customer loses Rs 11000

  • Published 5.12.19, 3:43 AM
  • Updated 5.12.19, 3:43 AM
  • a min read
A plate of biryani that never got delivered cost a man Rs 11,000 Shutterstock

A plate of biryani that never got delivered cost a man Rs 11,000.

The amount was allegedly withdrawn from Rishab Ghosh’s account when he tried to seek a refund by calling the delivery service number available on Google search.

Ghosh was allegedly made to share his card details through a link provided to him.

A police complaint has been lodged.

Ghosh, a resident of Haridevpur, was working at a studio in Jadavpur where he placed an order for a plate of chicken biryani with egg and paid online.

The food was not delivered and Ghosh called the food delivery service to seek a refund. The person who received the call allegedly asked Ghosh to fill in an online form.

The Metro report on November 30
The Metro report on November 30 Telegraph picture

“He was asked to fill in his card details and asked to share a one-time password sent to his phone. After a few minutes, he received a text message saying Rs 11,000 had been deducted from his account,” an officer of Jadavpur police station said.

A similar online fraud reported in Metro on November 30 involved a gang of from Jamtara in Jharkhand that managed to edit the contact details of a popular chain of restaurants on the Google search engine and cheated several customers by luring them into sharing their card details for pre-booking a table for only Rs 10. Three people were arrested.

The police are yet to ascertain if the same gang was involved in both cases.

Girish Park police station had received a similar complaint a few weeks ago from a customer who had ordered food online.