EXPANSION DRIVE

Calcutta, Aug. 16: Hinduja Global Solutions — the BPO arm of the Hinduja group — today opened its second centre in Durgapur.

The company, which had set up its first centre in Durgapur three years back, has 1,700 employees there.

The second unit, which will be about 1km away from the first site, is spread over 8,500 square feet and has 220 seats. The capacity can be scaled up to meet future demands, the company said in a statement.

“Durgapur has provided us multiple advantages in terms of access to good talent, cost arbitrage and considerably lower levels of attrition. This new centre will enable us to take care of increased domestic demands. I am sure both the centres will witness continued growth and sustained excellence,” CEO Partha De Sarkar said.

The new unit is the 30th global delivery centre of the company, which serves over 80 clients through its facilities in India, the US, the UK, Canada, Mauritius and the Philippines.

The unit is aimed at meeting the company’s price-volume commitments. It will primarily cater to customers in the telecom segment.

Hinduja Global is among the first movers in the domestic BPO space.