Monday, 30th October 2017

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HDFC Bank hit by snag

HDFC Bank is the country’s largest private sector lender

  • Published 3.12.19, 12:35 AM
  • Updated 3.12.19, 12:35 AM
  • a min read
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In a statement on its Twitter handle HDFC Bank Cares, the bank said some of its customers were having trouble logging into its net banking and mobile banking app because of a technical glitch but it did not give any details. (Shutterstock)

Customers of HDFC Bank on Monday could not access their net banking and mobile banking apps for several hours, with the lender blaming it on a “technical glitch”.

HDFC Bank is the country’s largest private sector lender. In a statement on its Twitter handle, HDFC Bank Cares, the bank said some of its customers were having trouble logging into its net banking and mobile banking app because of a technical glitch but it did not give any details.

Customers trying to log into the bank’s net banking facility saw a message asking them to try after some time. The message, which was seen till late evening, said the net banking system was busy processing heavy load from currently logged-in customers.

Customers complained on social media that they were unable to log in since noon. The snag hit the bank in the beginning of the month when transactions are usually high.