The next few months will be difficult for enterprises globally but Tata Consultancy Services (TCS) is well positioned to weather the storms and take advantage of opportunities that come up during the downturn, TCS chairman N. Chandrasekaran has said.

In a letter addressing shareholders in the company’s annual report, Chandrasekaran said technology will play an “ever-larger role” in helping businesses adapt to the new normal and differentiate themselves in the post-Covid world.

“When we emerge out of this crisis, the world will be a very different place. We are witnessing many of those changes already. With cloud and the new class of collaboration tools, people are discovering that they are able to collaborate with each other just as well working from home, as they did in person in the pre-Covid era,” Chandrasekaran said.

He cautioned that the next few months will be difficult, but also exuded confidence that the Mumbai-based company is well-poised to help customers in their recovery and rebound journeys.

“It (TCS) is well positioned to weather the storms ahead and take advantage of opportunities that come up during the downturn to acquire new capabilities and gain market share. In the post-pandemic world, technology will play an ever larger role in helping enterprises adapt to the new normal and differentiate themselves,” he said.

Chandrasekaran said in many sectors, digital channels have gone from being secondary to becoming the primary channels, and in some instances, the only channels.