Patna, Jan. 10: A litany of complaints poured in at a camp organised by Bihar State Electricity Board (BSEB) to hear issues relating to consumer grievances regarding delay of installation of transformers and rural electrification.
BSEB chairman, P. K. Rai, board member, finance, Vinayak Chandra Gupta, member of administration Rana Awadhesh, secretary Ganesh Prasad, with Pesu general manager S.K.P. Singh and Cesa general manager N. K.P. Sinha, listened to around 150 registered complainants and assured them that their grievances would be sorted out at the earliest, said a source.
“Initially we were apprehensive about the success of the camp because of the cold. However, braving the chill people came in large numbers. Their grievances relating to all types of electricity matters were heard,” boards public relations director and spokesman H.R. Pandey told The Telegraph.
Meanwhile, Pandey said such camps at the state capital was not required as the chairman has already directed the officials right from general manager-cum-chief engineer level to junior engineer to hold such meetings with consumers in their areas.
However, the consumers, did not look convinced with the assurance. A harassed consumer said they have been tired of making rounds of the offices of sub-divisional officer to the chairman and have even met the chief minister at his janata darbar but nothing happened.
Installation of transformers, poles, electric wires and rural electrification were the major problems, which cropped up at the camp.
Anil Kumar, a resident of Sachai village under Kurtha block in Arwal district, one of the 36 consumers who deposited money for electricity at his village in 2004, said his village has not been electrified despite writing to the board chairman and meeting chief minister twice at his janata darbar. “Though the chairman has assured me that the village will get power supply soon on a priority basis. However, as there are around 4,000 villages where power set-up has to be installed. I am not satisfied with his assurance as he did not specify the time for providing power to my village,” Kumar told The Telegraph.
Satyadeo Prasad, a retired additional district and sessions judge and a resident of Nyaya Nagar, has been one of the harried consumers who is trying hard since October 2006 to get a high load capacity installed in his locality.
