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Regular-article-logo Sunday, 21 December 2025

Bihar model for service bill

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SANJEEV KUMAR VERMA Published 16.09.11, 12:00 AM

Patna, Sept. 15: India would soon enter an era in which delivery of public services would be done in a stipulated time. Union ministry of personnel, public grievance and pension is working out the details of the bill, which would be introduced in Parliament in near future.

Sharing this information during his speech at the inaugural session of the two-day regional conference on Reforms for Citizen Centric Governance today, Union minister of state for personnel, public grievances and pension V. Narayanasamy said the proposed law would also have provisions for time-bound disposal of applications related to public grievance.

Later replying to a query on the sidelines of the inaugural session, the junior Union minister refused to accept that the Centre had taken a leaf out of the Bihar government’s move — which implemented the Right To Public Service Act on August 15 this year guaranteeing delivery of certain government services within stipulated time.

“There are seven states in the country which have similar kinds of act in place. Our ministry is working on the details of the act and the good features of the states’ act would be incorporated in the central act. But there would be many new things in this act and suggestions from civil society too would be taken before giving final touches to the draft of the act,” Narayanasamy said.

Though the conference’s theme was Reforms and Citizen Centric Governance, the minister during his course of speech touched on many other topics that of late have been hogging the limelight.

Delivering the keynote address, the secretary in the department of administrative reforms and public grievances, Ramesh C. Mishra, underlined the importance of such conferences in generating awareness about the good administrative practices being adopted by different states.

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