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Fraud via food refund

Delivery app customer loses Rs 11000
A plate of biryani that never got delivered cost a man Rs 11,000

Our Special Correspondent   |   Calcutta   |   Published 04.12.19, 10:13 PM

A plate of biryani that never got delivered cost a man Rs 11,000.

The amount was allegedly withdrawn from Rishab Ghosh’s account when he tried to seek a refund by calling the delivery service number available on Google search.

Ghosh was allegedly made to share his card details through a link provided to him.

A police complaint has been lodged.

Ghosh, a resident of Haridevpur, was working at a studio in Jadavpur where he placed an order for a plate of chicken biryani with egg and paid online.

The food was not delivered and Ghosh called the food delivery service to seek a refund. The person who received the call allegedly asked Ghosh to fill in an online form.


“He was asked to fill in his card details and asked to share a one-time password sent to his phone. After a few minutes, he received a text message saying Rs 11,000 had been deducted from his account,” an officer of Jadavpur police station said.

A similar online fraud reported in Metro on November 30 involved a gang of from Jamtara in Jharkhand that managed to edit the contact details of a popular chain of restaurants on the Google search engine and cheated several customers by luring them into sharing their card details for pre-booking a table for only Rs 10. Three people were arrested.

The police are yet to ascertain if the same gang was involved in both cases.

Girish Park police station had received a similar complaint a few weeks ago from a customer who had ordered food online.

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