I became a member of ULIP on April 1, 1988 (member ship no. 62015901). I deposited my contribution regularly at Rs 2,600 for 15 years. I paid in my last contribution on April 1, 2002. According to the membership certificate, the date of maturity was April 1, 2003. I am, however, yet to receive the maturity from the Unit Trust of India. In spite of repeated requests and letters to the UTI Eastern Zonal Office at Fairlie Place, Calcutta, I have not been able to elicit any response from the company. How do I obtain the maturity sum?

Md Jamaluddin,
Resaldar Nagar,
PO Doranda, District Ranchi, Jharkhand

No response from company

Round up

Prabir Basu of Consumers Unity and Guidance Forum advises:

It is indeed unfortunate that you have not yet received your maturity amount. However, prior to approaching the Consumer Fora against UTI for deficiency in service, it would be wise to get in touch with the following:

Relationship Manager,
Unit Trust of India,
Asset Management Company Pvt Ltd,
UTI Financial Centre,
29, Netaji Subhas Road,
Calcutta 700001

You could also call up the company authorities at 033-2243 4581/ 82 and find out the status of the ULIP scheme in question. Let us hope that your grievances will be sorted out in no time.