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Regular-article-logo Thursday, 12 June 2025

Pay this dhobi via Paytm

e-wallet for customer ease

Our Correspondent Published 27.11.16, 12:00 AM
Tunna Rajak at his shop in Ranchi on Saturday. Picture by Hardeep Singh

Ranchi, Nov. 26: After owners of a roadside eatery and garment store, now a dhobiwala in the capital has adopted Paytm service to help customers make payments.

Tunna Rajak (35), a resident of Cheshire Home Road near Bariatu in the capital, started the mobile wallet facility a week ago after finding it difficult to give change to customers.

A school drop out, Rajak, father of a five-year-old son, said that initially he accepted Rs 1,000 and Rs 500 notes from customers, but depositing them at the bank proved extremely tasking owing to long queues.

"Depositing money in my SBI bank account was a huge problem because of long queues. Withdrawing cash from ATMs was equally difficult. For almost two weeks, I had stopped washing clothes as I was making several rounds to the bank. I could not send my wife as she has little knowledge about bank transactions," he added.

Rajak, who collects dirty duds of residents living in and around Cheshire Home and then irons them at his shop, said that some of his customers had failed to pay him money as they did not have enough change. This was affecting his business and Rajak was even unable to buy essentials for his wife and son.

"After the demonetisation, I had to run several times to my customers asking for my payment, but they turned me on the ground that they did not have cash or change. My business suffered severely. My wife became perturbed as I could not purchase the daily grocery and even pay the house rent. Though, I have Rs 500 and Rs 1,000 notes, I could not deposit them at my bank branch," he said, adding that a friend then told him about the Paytm facility and he immediately adopted it.

Now, Rajak is happy and does not accept cash any more. "Now, my customers pay through the e-wallet. The amount reflects in my Paytm wallet and goes to my bank account. I do not have to queue up at the bank to deposit the cash. Hum sare customer ko bol diya hain ki ab cash nahi lenge," he added.

Notably, a roadside eatery and a garment store in Ranchi have also adopted the mobile wallet service ever since the Narendra Modi government scrapped Rs 500 and Rs 1,000 notes to flush out black money.

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