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Home / Business / HDFC mobile banking app faces some 'issues'

HDFC mobile banking app faces some 'issues'

The bank said the issues surfaced late in the morning on Tuesday, though it did not specify what these problems were
Representational image.
Representational image.
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Our Special Correspondent   |   Mumbai   |   Published 16.06.21, 01:28 AM

The mobile banking app of HDFC Bank faced some “issues” on Tuesday following which the lender asked its customers not to use the net banking facility till the problem was resolved. The problem was resolved in an hour.

HDFC Bank said the issues surfaced late in the morning on Tuesday, though it did not specify what these problems were. Some customers complained that they were unable to log in to this service.

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“We are experiencing some issues on the MobileBanking App. We are looking into this on priority and will update shortly,” the lender’s vertical head of corporate communication, Rajiv Banerjee, tweeted. An hour later, Banerjee tweeted that the issues had been resolved.

HDFC Bank has been in the news for network outages and after three instances, the RBI had taken strict measures, including prohibiting it from onboarding new credit card customers.



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