UGC note on online glitches
The University Grants Commission (UGC) has sent an advisory to all colleges saying it has received complaints from students about “technical glitches” during online classes.
Students are also aggrieved because syllabuses have not been completed, according to the advisory.
The UGC has advised each college to set up a grievance monitoring cell and address the problem immediately.
The students had expressed their grievances through a dedicated helpline and an email of a task force that had been set up by the commission last month to address the grievances of college and university students during the closure forced by the pandemic , the advisory said.
“The students have represented regarding completion of syllabi, technical glitches during the online classes, conduct of face to face classes, infrastructural constraints, examination issues related to back papers, admission process, collection of compulsory non-refundable deposits etc....,” the UGC advisory read.
Students, especially those from faraway places had been complaining that they could not access the online teaching because of poor internet connectivity.