Bhubaneswar: Rushing to the board office or the university to get a duplicate copy of an important document has become passé with the launch of an online facility.
Chief secretary Aditya Prasad Padhi on Saturday inaugurated online facility for eight services related to universities and the Board of Secondary Education.
The services would be available through online public service portal lokseba.odisha.in.
Launching the online system, Padhi asked the Centre for Modernising Government Initiative (CMGI) to make the online services completely free of human interface in the coming months.
Padhi also asked the CMGI to link the online service portal with government dues payment system. This, he said, would spare the people from physically visiting the offices to clear fees and dues.
He also directed officials to deliver the online services within the specified time period in accordance to Odisha Right to Public Services Act, 2012.
The act ensures timely and hassle free delivery of services to the people.
Outlining these newly added online services, principal secretary, general administration and public grievance, Ashok Kumar Meena said henceforth six public services of the school and mass education department and two public services of higher education department would be available online through the common application portal.
Those who require duplicate copies of high school mark sheet or board certificate from the school and mass education department will be able to get it online. Verification certificates, verification mark sheet, migration certificates, provisional pass certificates and mark sheets can also be accessed.
Similarly, the services of higher education department would include issuing provisional university certificates, mark sheets and migration certificates.
Principal secretary, school and mass education, Pradeepta Kumar Mohapatra said students would no longer have to run to the board or university offices to apply for these certificates. They can now apply from the comfort of their homes or common service centres.
To access the facility, the applicants would have to register on the portal and apply for the required service. There would also be able to pay the fees online.
After the application is submitted, the applicant would get an auto-generated acknowledgement mentioning all details.
Then the application would be processed online. After it gets final approval of the sanctioning authority, the applicant would get an auto-generated SMS to download the certificate.
Mohapatra also said steps were being taken to digitise all old certificates.
