CBSE schools: Jobs calling

Ranchi, April 8: Career opportunities can come knocking by right after school.

Students can now be better placed to join the Business Process Outsourcing (BPO) industry after completing Plus Two, as the Central Board for Secondary Education (CBSE)-affiliated schools here are introducing a special BPO course in their curriculums.

From the start of the new academic session, Class XI students can opt for the two-year Business Processing and Outsourcing Programme, an option available for students joining the commerce stream.

The curriculum would include sessions on customer satisfaction, advertising, technical upgradation, financing and customer relation management training. Schools would be recruiting two faculty members from the commerce background for the course.

It’s not going to be theory alone. S.B.P. Mehta, the principal of the CBSE-affiliated Oxford Public School, said students would also be taken to city-based call centres for on-field lessons.

There will be no separate fees for the course.

Developed by the curriculum development committee under the chairmanship of G.C. Sharma, director, BLB Institute of Financial Markets, the course aims to give students a possible career option after school. NCERT and the Central Institute of Vocational Education have helped in framing the course and also in designing the required learning tools.

“The course is primarily designed to help students acquire employable skills, so that they can enter the professional world soon after completing Plus Two examinations,” said G.P. Singh, the principal of Cambrian Public School, who has received a letter from the CBSE to introduce the course.

Indian companies like ICICI OneSource, WNS Global Services, Genpact as well as global houses like Accenture, IBM Global Services, ADP and Convergys have a huge presence in the domestic market and are delivering across multiple industry verticals.

Jyoti Srivastava, a commerce faculty member of the CBSE-affiliated DAV Public School, Hehal, said the outsourcing industry could be a good starting point for students. “Moreover, they would have been technically trained for the job and could cash in on their knowledge,” she added.