The BPO employee base in India is growing at 52.6 per cent per annum ? from 42,000 in 2001-02 to 3,48,000 in 2004-05

There were 410 BPO companies in India in March 2005 ? up from 285 in 2003-04

Total work outsourced to India was $5.2 billion in 2004-05. This has more than doubled, from $2.5 billion in 2002-03

Estimated value of work outsourced by domestic clients stood at $600 million in 2004-05 ? up from $300 million in 2003-04

NASSCOM says the BPO industry is growing at a rate of 60 to 70 per cent per annum

McKinsey projects that by 2008, the BPO industry is expected to generate a turnover of Rs 57 billion

Forrester Research predicts 3.3 million US jobs will move offshore by 2015

A Nasscom-McKinsey report says if India even captures 1/6th of the total outsourcing market, it will translate into 5,40,000 jobs by 2010 with a revenue of $24.67 billion

The BPO industry is likely to face a workforce shortage of 2,62,000 employees by 2009

Average attrition rate in the industry is 55 per cent

A call centre executive makes an average of 250-300 telephone calls in an eight-hour shift.