Patna, April 11: Complaints poured in aplenty at a camp organised by Bihar State Electricity Board (BSEB) today. Consumers put up their grievances with regard to delay in installation of transformers, rural electrification, installing transformers, fixing the poles and others.

BSEB chairman P.K. Rai, board member (administration) Rana Awadhesh, joint secretaries A.K. Sinha and P.K. Govil, general manager SKP Singh and Central Electricity Supply Association general manager NKP Sinha, gave a patient hearing to the complainants and assured them that their grievances would be sorted out as early as possile.

This was the fourth state-level consumers’ redressal camp organised by the board since January this year. The number of complainants, though, has been dwindling every month, the reason being camps organised by the department at district level itself.

Rai told The Telegraph: “When we started the camp for the first time, more than 150 consumers came with their complaints from across the state. But now the number of complainants at the state-level camp is decreasing, as camps are being organised on a monthly basis in every district. Even junior engineers are attending the meets

“We have been able to dispose of a number of complaints at the camp itself,” added Rai

Around 55 applications turned up today. In January, February and March, 150, 162 and 30 complaints respectively had turned up.

Tripurari Sharan Singh, who owns a house at Mubarakpur in Danapur Cantonment, said he has been making rounds of the electricity department to get the power connection in his house, where he has not lived for the past 15 years, disconnected. But the board has been sending him bills instead.

Another complainant Amreshwar Prasad Singh, a resident of Pandui village of Jehanabad district, who has been running from pillar to post to get power connections to his village but has been unable till date, though he deposited the security money in August 2009.

A group of people from Kaushalnagar, an illegal locality near Chitkohra over-bridge, gathered at the camp to meet the chairman and get their electricity connection — which was disconnected 12 days ago — reinstated.

Some of them had also approached chief minister Nitish Kumar.