Industry observers argued that e-commerce platforms could not be blamed or become liable for a fraud committed by a seller over whom they have no oversight...
According to officials, it is a sensitive matter that needs to be tackled carefully as protecting consumers’ interest is as important as safeguarding those benefiting immensely from these platforms...
It grants e-commerce players exemption from liability against lawsuits from irate consumers in much the same way as set out in the IT intermediary rules...