nuneven score: The private medical sector is ?uneven in quality, sometimes substandard?. ? Health Policy 2002.

nnot clued in: ?Neither doctors nor patients are aware of the value of the accreditation process.? ? Dr Navin Dang, head of a medical diagnostic centre in New Delhi accredited to a national accreditation board.

nrisky business: ?For many patients, a visit to the doctor turns out like visiting a barber and asking whether they need a haircut.? ? Dr Abhay Shukla, coordinator for a non-government organisation campaigning for quality standards in medicine.