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regular-article-logo Wednesday, 28 February 2024

Delhi government plans WhatsApp-based bus ticketing system

The Transport Department of the city government is working on rolling out the digital ticketing system for DTC and cluster buses

PTI New Delhi Published 11.12.23, 08:48 AM
Representational image.

Representational image. File

The Delhi government is planning to launch a WhatsApp-based bus ticketing system in the national capital on the lines of the Delhi Metro, officials said. They said the Transport Department of the city government is working on rolling out the digital ticketing system for DTC and cluster buses.

The Delhi Metro Rail Corporation (DMRC) already has a WhatsApp-based ticketing system in place. The service was launched in May this year and subsequently extended to all corridors of the rapid transit system, including the Gurugram Rapid Metro. There will be a cap on the number of tickets a user can generate.

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For purchasing Delhi Metro tickets, passengers have to send a message with the text ‘Hi’ to +91 9650855800 on WhatsApp or scan the provided QR code to effortlessly purchase metro tickets using their smartphones across the whole network. Ticket cancellations are not allowed in WhatsApp ticketing. A marginal convenience fee is applied to transactions made via credit or debit card, while no convenience fee is charged for UPI-based transactions.

Except for the headline, this story has not been edited by The Telegraph Online staff and has been published from a syndicated feed.

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