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regular-article-logo Saturday, 22 June 2024

Standby passenger boards IndiGo flight in place of confirmed ticket holder; later deboarded

Generally, an airline staff who can take a flight in case there is a vacant seat is referred to as a standby passenger

PTI New Delhi Published 21.05.24, 06:05 PM
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Representational Image File

In an apparent security lapse, a standby passenger in place of a confirmed ticket holder boarded the Varanasi-bound IndiGo flight at the Mumbai airport on Tuesday and was later deboarded before the plane took off.

Generally, an airline staff who can take a flight in case there is a vacant seat is referred to as a standby passenger.

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In a statement, IndiGo said there was an error during the passenger boarding process of 6E 6543 from Mumbai to Varanasi, wherein a standby passenger was allotted a seat reserved for a confirmed passenger.

"The error was noticed prior to the departure of the aircraft, and the standby passenger was de-boarded. This led to a slight delay in the departure of the aircraft," the airline said.

Further, IndiGo said it will take all measures to strengthen its operational processes.

Except for the headline, this story has not been edited by The Telegraph Online staff and has been published from a syndicated feed.

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