The Telegraph
Wednesday , February 12 , 2014
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Franchisee faces heat

The problem of inflated power bills is far from being solved in spite of a franchisee taking the responsibility of electricity supply in this north Bihar town more than three months ago.

Besides blaming Essel Vidyut Vitaran (Muzaffarpur) Limited for serving inflated bills to the consumers, North Bihar Chamber of Commerce and Industry (NBCCI) has planned to protest against it.

A delegation of the NBCCI would soon meet district magistrate Anupam Kumar regarding this.

Nawal Surekha, a representative of the NBCCI, said the consumers were not served bills according to the directives of Bihar Electricity Regulatory Commission.

“Consumers whose electronic meters are functioning well are also served average bills. This is highly unjustified. Consumers of domestic connection are charged Rs 500 per kilowatt and commercial ones are charged Rs 1,500 per kilowatt. This is complete violation of the commission directives,” he said.

“The commission states collection of Rs 400 and Rs 1,200 from domestic and commercial consumers for per kilowatt electricity use. Essel is also moving slowly to replace the burnt and defective meters. Consumers have to shuttle from pillar to post to get those replaced,” said Mohammad Ehtesham Hussain, a resident of Faiz Colony, Malighat.

Essel public relations officer Parveen Pandey said the company has been “toiling hard” to deliver flawless bills. “Some decisions have been taken to bring aptness in serving bills and distribution of it on time. From March, bills would not be served to consumers without meter readings,” he said.

“Consumers, on the other hand, are stunned to see the inflated bills,” said Mohammad Aslam of Chandwara. He says that earlier he used to get bills approximately of Rs 500 and when Essel took over, he is being charged Rs 4,400 per month. “I am in a fix whether to continue power connection or not,” he added.

District magistrate Kumar said he had told Essel officials for qualitative improvement in distribution of power and maintenance.

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