The Telegraph
Friday , January 31 , 2014
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Patient’s plight spurs action

Hazaribagh, Jan. 30: A pregnant woman, who was rushed to Ramgarh Sadar Hospital with labour pain yesterday, was left unattended on the floor for over half and hour in the absence of any doctor, the gross neglect of duties by government staff drawing severe flak from the district civil surgeon.

An aghast Pradeep Kumar Pandey has issued a showcause notice to doctor Savita Mahto who was missing when the woman from Gola was brought in. Three nurses also allegedly neglected her. When her condition deteriorated, nurses took her to the operating theatre where she gave birth to a boy.

“It was a clear case of negligence. I am waiting for a reply to the showcause notice before taking action,” the civil surgeon said.

Pandey has also decided to take some sweeping measures to improve the working atmosphere at the sadar hospital.

To begin with, the civil surgeon will soon send a proposal to deputy commissioner Sunil Kumar Singh for introducing the biometric attendance system on the lines of Hazaribagh Sadar Hospital to rein in truant doctors, nurses and other staff. Installation of CCTV cameras is also on the cards.

This apart, the civil surgeon has asked the hospital’s deputy superintendent to put up a grievance box near the main gate where patients can drop in their complaints. Pandey has promised to take quick action on the complaints received.

“I will send the proposal to the deputy commissioner in a day or two. My priority is to ensure that patients coming to this hospital get proper treatment. I will not tolerate any negligence whether by doctors or any other employee,” Pandey told The Telegraph.

Peeved with the way the doctors were performing their duties, the civil surgeon has instructed the nurses not to write information about patients in the record book. “This is the job of doctors on duty and they have to do this work from now onwards. I have also asked in-charge of various departments to submit daily reports about their works to me. I will myself review the report,” he added.

Neighbouring Hazaribagh district has already started benefiting from some innovative measures taken by its new civil surgeon Om Prakash Arya.

Well aware of Hazaribagh Sadar Hospital’s plight, Arya meant business from his very first day at office and warned doctors that he would not tolerate any lackadaisical attitude to work.

He kept his promise and installed a bell at the OPD of the government-run heal hub. The bell is rung whenever a seriously ill or injured patient is wheeled in and doctors present anywhere on the premises will have to rush to the emergency ward.

The hospital also introduced a biometric attendance system last month. “I have issued several instructions to the doctors, asking them to offer the best treatment to patients,” Arya said.

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