The Telegraph
Tuesday , February 21 , 2012
Since 1st March, 1999
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Pay your electricity bill, online

- Facility available in Guwahati circle phase I

Feb. 20: Electricity consumers in the city can now pay their bills online, from the comfort of their homes.

The service is available for consumers under Guwahati electrical circle phase I of the Assam Power Distribution Company Limited.

The Guwahati electrical circle is one of the five circles of the company and covers 80 per cent area of the city and its adjoining zones of Jorabat and Sonapur.

“With the successful launch of the online bill payment facility, a long-felt demand of our consumers, the Assam Power Distribution Company Limited has joined the select group of power distribution utilities that provide this facility,” said Pulin Rajkhowa, deputy general manager of Guwahati electrical circle phase I, at the launch today. There are 1.6 lakh consumers under this circle.

“We will see how people take this facility and then extend it to other zones,” he said.

Speaking on the occasion, Subhash Das, chairman-and-managing director of the power company, said the online payment facility will be beneficial to people who do not want to stand in queues.

“Many flat owners who do not live in the city can now pay their bills online,” Das said.

The bills can be paid through netbanking, debit card and credit card. The current bills are available at or The consumers can view their bills, print them and get their receipts after making necessary payment. “The system is very simple, secured and convenient,” Rajkhowa said, adding the system has been tested in its network and found to be responding favourably.

Rajkhowa said the response of the consumers to the company in general has been favourable, as it has recorded a 95 per cent billing efficiency and 90 per cent collection efficiency.

“The aggregate technical and commercial loss in the city is in single digit,” he said.

He said the average monthly revenue collection in the Guwahati electrical circle phase I is Rs 35 crore at Rs 5 per unit of electricity.

On the metering front, a majority of consumers are provided with electronic meters. He said a decision has been taken to install prepaid meters in all upcoming flats.

In the prepaid meter system, consumers can use that amount of electricity for which they have paid.

Besides this, the re-structured accelerated power development and reform programme of the Centre is likely to bring qualitative change in its approach to consumers.

“A number of technological initiatives is in the pipeline under this scheme,” Rajkhowa said.

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