The Metro Rail authorities are very lackadaisical about maintaining the entry-exit machines at the stations. I have recently lost a multi-ride ticket to faulty punching machines for the third time in a short while. I commute regularly between Shyambazar and Kalighat, and cannot face this harassment any more. A large sum is allocated for maintenance, then why should the Metro men get away with such callousness'
Asim Paul, PNC Lane.