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IndiGo passengers to pay for web check-in

The minimum charge will be Rs 100 and the maximum is Rs 800

An IndiGo airbus on the runway of Patna airport. IndiGo announced its policy for charging for web check-in on Sunday. File picture

PTI And Our Bureau
Mumbai | Published 25.11.18, 10:33 PM

IndiGo passengers will have to pay for web check-in in line with a policy that came into effect on November 14, the airline said in a series of tweets on Sunday.

Passengers who opt for the free check-in at the airport counter cannot be guaranteed seats together even if they are booked on the same PNR and the group includes a child, the airline said in response to queries from tweeters.

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The minimum charge for web check-in is Rs 100, for the middle seat in the last row, and the maximum is Rs 800, for a seat in the first row.

The decision came under fire, with several tweeters asking why the airline was not being transparent and raising fares instead.

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