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This cult beauty brand just introduced personal consultations

We really need this!

You can now get a one-on-one session with Kiehl’s Customer Representative for personalised advice to achieve your skincare goals. The cult brand is also offering free samples and a test drive of some of its bestsellers to help customers opt for better skincare. 

Last year, Kiehl’s India launched a healthy skin assessment tool that offers an assessment of the strength of the skin barrier and hydration of the epidermis. The diagnostic tool comes with a Kiehl’s designed customer-facing app to personalise the experience for the customer. 

“Kiehl’s has focused on each consumer interaction with great care and this tool would surely enhance the experience. The pandemic has taught us how technology and moving ahead is an integral part of life hence the healthy skin assessment tool would help consumers in contactless shopping. This combined with the virtual consultation offered on the website is surely a gamechanger in the skincare industry,” Shikhee Agarwal, AVP at Kiehl’s India, said.