Beginning on 9 January 2023, students taking the Class 10 and 12 board exams will receive psychological counselling from the Central Board of Secondary Education (CBSE).
"The CBSE class X and XII annual examinations will be conducted in the usual physical mode for the first time following COVID. After almost two years, the students will show up for the written examination. The board has already made the sample questions, the exam format, and the mark distribution available on the website for the convenience and familiarisation of the students. However, the counselling facility, which used to start in February earlier, will now start in January this year to provide psychological support and solutions to the students, said the board in an official statement.
A 24x7 free IVRS facility is the first mode of counselling, according to CBSE. Parents and students can use it by calling 1800-11-8004.
This allows everyone in the country to get information and advice in Hindi and English regarding time management, COVID prevention, frequently asked questions (FAQs), stress-free exam preparation, important contact information for CBSE offices, etc. The official website of the CBSE, cbse.gov.in, also offers bilingual podcasts on the same topics.
Additionally, from Monday to Saturday, from 9:30 and 5:00 PM, CBSE will offer free telecounselling at 1800-11-8004.
84 principals and counsellors from India and other nations are offering the said facility this year. According to CBSE, 11 of these principals and counsellors are located outside of India, in Nepal, Japan, the United Arab Emirates, Kuwait, Qatar, Oman, and Singapore. Of these, 73 are from India.