The head post office in Bistupur, Jamshedpur. Picture by Bhola Prasad
Postal services in and around Jamshedpur will soon boast a smart edge.
The Singhbhum division of India Post is equipping its delivery guys with Android phones, which will run a customised, GPS-enabled mobile application to track letters and parcels. A postman, after delivering an item, will have to upload in the app a signature of the recipient to let his bosses know that the job is done.
The app, aptly called Postman, will allow the postal department to have real-time data on delivery, which will help it contest claims of missing letters and parcels often made by people.
"We have fixed Monday, May 22, as the date of launch in Jamshedpur, where 182 delivery men will be given Android phones. They will be trained on how to use the phones and the app a day before," said R.L. Sinha, senior postmaster of Bistupur GPO.
Another official at the Bistupur post office said the Postman app, which works only on Android OS, had been designed and developed by Centre of Excellence in Postal Technology (CEPT), Mysore. "After 182 phones in Jamshedpur, another 100 will be given to postmen in Seraikela-Kharsawan and West Singhbhum (also under Singhbhum division of India Post) by next month," he said.
Sinha said the mobile application was meant to check irregularities in postal services. "Sometimes it so happens that a postman plays truant, but reports at office that a letter/parcel could not be delivered because there was no one at home. The new app will stop such malpractice by making every mailman accountable. It will bring transparency to the system," he added.
Residents of Jamshedpur said they were glad to know about the new service.
"Our relatives in Calcutta rely on the postal department for sending registered posts and parcels to us. With the launch of the mobile application, we can rest assured of getting them on time," said Sadhan Kumar Sen, a resident of New Cable Town in Golmuri.