The Telegraph
Tuesday , June 24 , 2014
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Move to hasten tax refunds

K.K. Mahapatra in Calcutta on Monday. A Telegraph picture

Calcutta, June 23: The office of the income tax ombudsman is in favour of the timely payment of refunds. It is seeking more flexibility to act on complaints of tax payers in refund cases.

According to K.K. Mahapatra, income tax ombudsman Calcutta, 80 per cent of the complaints received by his office are related to refunds. The office of the Calcutta ombudsman covers Bengal, Bihar, Odisha, Jharkhand and the Northeast.

“Refunds should be given as soon as the assessment is over,” Mahapatra said at a session organised by the MCC Chamber of Commerce and Industry today. He said the ombudsman should be able to directly deal with such complaints, which is more convenient for the tax payers, particularly the senior citizens.

At present, tax payers inform their assessing officer in writing about complaints on refunds who in turn inform the higher authority. This process is time consuming.