The Telegraph
Monday , January 2 , 2012
Since 1st March, 1999
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Civic body set to go hi-tech

Chhapra, Jan. 1: Residents of the town will reap the benefits of a hi-tech civic body this year.

Ramakant Singh, the deputy chairperson of Chhapra Municipal Corporation (CMC) told The Telegraph that a detailed proposal for complete computerisation of the corporation had been sent to the state urban development department. “A budget of Rs 2.21 crore was passed on December 30 to make the corporation hi-tech and efficient,” he said.

Sources in the CMC said all the civic works and complaints would be fed in computers once the civic body is completely computerised. A new software would be installed in its system to ensure all complaints submitted to the CMC were addressed within a stipulated period of time. If an official fails to address a problem in the given time, the software will apprise their senior officers immediately.

To compliment the hi-tech avatar of the civic body, a separate counter would be opened to increase the accountability of the officials. It would also increase transparency in the functioning of the corporation.

Singh said: “Work on all the plans will begin in this month. A charter of better facilities is being prepared. It will be displayed at different roundabouts and thoroughfares of the town.”

He added that according to the charter, drinking water connections would be provided within 15 days. Drains would be cleaned within five days and untended garbage would be carted in two days of receiving complaints. Birth and death certificates would be issued within 21 days.

“All these facilities will be introduced in the town from January 26,” the deputy chairperson said.

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