Calcutta, Jan. 20: E-governance, in spite of an 18 per cent growth last year, is unlikely to make progress due to operational, economic, personnel, planning and implementation issues. Estimated at Rs 1,400 crore in 2001-02, it was the fastest growing vertical in the domestic IT market.
Nasscom has conducted a survey of 10 states that have implemented e-governance. The findings indicate that the southern states are leading in terms of implementing projects at different citizen-government interface points. West Bengal, Gujarat, Madhya Pradesh, Kerala and Rajasthan are catching up.
“The main impediment is that e-governance projects have invested heavily in hardware and very little in developing software and services, which could maximise hardware investments,” said Nasscom chairman Arun Kumar.