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eClerx Wins Prestigious Asian MAKE Award; Recognized As Most Admired Knowledge Enterprise

eClerx, a specialist Knowledge and Business Process Outsourcing (KPO/BPO) company providing operational support, data management and analytics solutions to nearly 50 Global Fortune 1000 clients, has been recognized as 2012’s Asian Most Admired Knowledge Enterprises (MAKE) Winner. This recognition builds on eClerx winning the MAKE India award in 2011 and being a MAKE Asia finalist in 2010 and 2011

An Asian-based panel of Fortune Global 500 senior executives and leading knowledge management/intellectual capital/innovation/organizational learning experts selects the Asian MAKE Winners. In the Asian MAKE study, there are three rounds of consensus building. In the first round, members of the expert panel nominate enterprises founded and headquartered in Asia.

In the second round, members of the expert panel evaluate and select as best practice a maximum of three organizations from the list of nominations. Those organizations selected by at least 5 percent of the expert panel are recognized as Asian MAKE Finalists. In the third and final round, the Asian MAKE Finalists are ranked against each of the eight knowledge performance dimensions which form the MAKE framework and are the visible drivers of wealth creation:

  • creating a knowledge-driven enterprise culture
  • developing knowledge leaders and workers
  • innovation (R&D, creativity and new product/solution/service design and delivery)
  • maximizing enterprise intellectual capital
  • enterprise-wide collaboration and knowledge sharing
  • creating a learning organization
  • creating value from customer/stakeholder knowledge
  • transforming corporate knowledge into shareholder/stakeholder value

Commenting on winning the award, PD Mundhra, co-founder and executive director of eClerx said, “Analytics is a knowledge business, and so knowledge management is a critical foundation of our core business model. Our substantial investment in our knowledge management ecosystem allows us to continuously enhance the quality of services delivered to clients, while making this delivery more resilient and process driven.”

“The MAKE award is one we are tremendously proud of, as it recognizes our commitment and achievements for our KM practice. We would like to thank Teleos and the judging committee for their time and look forward to showcasing the evolution of our efforts in the future,” adds Mundhra.

There are only eight other Indian companies that have won the MAKE Asia award since the MAKE Asia study was instituted in 2002, including Infosys, Wipro, TCS, Tata Chemicals, L&T and others.

The 2012 Asian MAKE Winners were recognized at a special Awards Ceremony at the 13th annual World Knowledge Forum (WKF), held in Seoul on Thursday, 11th October.

About the Indian Most Admired Knowledge Enterprises (MAKE) Awards

Presented by Teleos, an independent knowledge management and intellectual capital research firm, and the KNOW Network, a global web-based professional knowledge sharing network, the Indian MAKE Award recognizes Indian organizations that demonstrate visible drivers of competitive advantage and intellectual capital growth.

About eClerx:

eClerx is a specialist Knowledge and Business Process Outsourcing (“KPO” / “BPO”) company providing operational support, data management, and analytics solutions to over 50 Global Fortune 1000 clients, including many of the world’s leading High Tech and Industrial Manufacturing, Financial Services, Ecommerce, Retail and Distribution, Telecommunications, Interactive Media & Entertainment, Travel and Leisure, and Software Vendor companies. Incorporated in 2000, eClerx is India’s first and only publicly listed KPO company and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs over 5,500 employees across its six Indian delivery centers in Mumbai, Pune, and Chandigarh and our global client interfacing locations in New York, London, Singapore, Silicon Valley, Austin, Chicago and Dublin.

 
 
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