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Rail ticket record cheer for IRCTC

The online ticketing platform, IRCTC, has set a record for the highest number of tickets booked in a single day.

Indian Railway Catering and Tourism Corporation (IRCTC) had been under fire recently for substandard food served on trains. Finally, it has a reason to cheer.

Seven lakh people across India booked tickets through the IRCTC website on Wednesday. With the numbers, IRCTC broke its last record of 5 lakh tickets booked in a single day, on March 1, 2013.

A senior official at the IRCTC office in New Delhi said: “We are quite behind when it comes to comparison with booking figures at railway ticket counters around the country. But this is the first time in the history of IRCTC that 7 lakh people booked long-distance tickets in a single day. Not all of them are confirmed tickets though.”

On an average, 12 lakh people book long-distance tickets over the computerised ticket counters around every city.

That does not take away IRCTC’s sense of accomplishment. The IRCTC official said: “It became possible only after we enhanced our e-ticketing system. Called the next generation e-ticketing system, it allows booking of 7,200 tickets every minute against 2,000 tickets in a minute possible in the old system.”

When the IRCTC started e-ticketing in 2005, only 60 tickets were booked on the first day across the country.

Sumant Kumar, a resident of Kidwaipuri, said: “Booking tickets through IRCTC is very comfortable as we do not need to queue up for hours at railway stations. It saves a lot of our time too, as booking a ticket does not take more than five minutes.”