Hundreds of medical aspirants in Bengal were inconvenienced on the first day of registration for counselling following a glitch in the health department’s website.
Students said attempts to log into the site elicited the response: “Oops! Our servers are facing a temporary technical problem. We regret the inconvenience caused. Please try again after some time.”
The first round of counselling is scheduled for June 25.
An MBBS applicant has to log into the website and register his/her name for counselling. Once registered, the applicant is provided with the names of medical colleges he/she is eligible to apply to. A student can choose all in order of preference.
The registration started at noon. Students alleged that they were either unable to register or failed to record their choice of colleges.
“I kept trying from 12.15pm till late into the evening but couldn’t complete the process. At times I could register my details but in some attempts even that page was not downloading,” said Somnath Biswas, 19.
A 20-year-old girl from the city could enter her details but failed to submit the choice of colleges till 5 in the evening. “Finally, I gave up. I hope the system will work properly tomorrow,” she said.
Some students, however, were lucky. “The page was slow and it was taking time to submit the details but I could complete the process in an hour,” said Abhishek Sengupta, who logged into the site around 2.30pm.
Health department officials said the website faced intermittent problems which were solved by evening.
“The crash of the portal on the first day creates a bad impression. The department should be prepared to handle heavy traffic,” said a professor at a reputable professional institute in the city.
Officials said counselling would be held for 1,405 MBBS seats. Bengal had 2,450 MBBS seats last year, of which the Medical Council of India scrapped 1,045 earlier this year.
The council restored 400 seats on Saturday but the health department is yet to get any intimation about it.