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Snag hits train ticket booking

Train tickets could not be booked at Jamshedpur’s railway counters for most part of Friday due to a technical snag, which meant hundreds of long-distance travellers would now have to come back on Saturday to book their journeys.

The snag, described as a link failure sparked by a server error at the railway’s Calcutta office, was detected around 11.15am at Tatanagar station.

Work also stopped at all three city booking offices at Bistupur, Sakchi and Telco for over two-and-a-half-hours after which the authorities decided to suspend bookings for the day.

“Normal services will be available from tomorrow (Saturday) at the station and all the three city booking centres,” said Awtar Singh, station manager of Tatanagar, who said snapping of optical fibre cables at the main server installed at Koilaghat, Calcutta, led to a link failure in Jamshedpur.

Passengers were most upset as many feared they would not get reservations for the desired day because of the delay.

“I had come to buy tickets at Bistupur for relatives who are supposed to travel to Calcutta on Saturday by Jan Shatabdi,” said Biswajeet Sarkar, an employee of a Tata Steel ancillary. “I don’t know what to do.”