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Assam teas set to go online with Teabox

Guwahati, April 25: Assam teas will be delivered “fast and fresh” worldwide with Siliguri-based online brand Teabox all set to launch its operations from Guwahati.

Founded in 2012, Teabox delivers tea direct from its place of origin to customers and ships the world’s freshest teas chosen by tea experts all over the world within 24-48 hours of production. It is delivered within three to five working days to its customers worldwide.

“The market for Assam teas is bigger than Darjeeling in terms of volume. A majority of consumers prefer strong teas and Assam, especially second flush, does an excellent job in terms of matching the customers’ preference. Hence going forward, we would be procuring large quantities of teas from Assam and Guwahati would be the largest of our centres by way of business,” Teabox founder and CEO Kaushal Dugar told The Telegraph.

Characteristics like rich malty flavour, fuller body, bright colour, briskness and sweet aroma have made Assam tea a hot favourite among tea enthusiasts all over the world. The company is planning to start the Guwahati centre in the last quarter of this year. At present, it operates from Siliguri.

“We are looking to procure from around 30-40 best plantations in Assam. We sell only orthodox tea,” Dugar said.

As of now, 30 per cent of teas being sold are from Assam. This will increase and there will be more variety when it launches its Guwahati centre. With a range of over 150 varieties of fresh tea from over 75 different plantations in Darjeeling, Nepal, Assam, Kangra and the Nilgiris, the company claims to provide the largest selection of single estate and premium fresh teas of the country online.

“Tea has a huge market globally but most of the consumption/buying happens offline. We are really trying to shift the pattern of buying from offline to online, which is very challenging, as tea is a product that people look/feel/smell and then buy. But wine and coffee have done that successfully, so we believe tea should not be that different,” he said.

The company has already delivered over five million cups of tea to connoisseurs in over 65 countries. Seventy per cent of its customers are repeat ones. On why people should buy from Teabox, Dugar said it is because of the extremely high quality of teas, backed by superior customer experience and service.

“We buy the best teas and make them better through our extensive in-house quality control systems. Our shipping team ensures that they reach most destinations in three to five working days,” he said.

“We believe that a majority of the offline market in tea can be converted into online. The size of the online market is $5 billion to $6 billion whereas that of offline market is $40 billion. There is space for other firms to join in the online tea market sphere,” Dugar said.

On the other hand, tea shipped from Inland Container Depot from Amingaon on the outskirts of Guwahati takes about 30 days to reach the UK and about 20 days to get to Dubai.


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