Shillong, Jan. 22: Meghalaya police is introducing a “people contact programme and public grievances redressal” at police station level within the confines of the state capital.
The programme, a creation of director-general of police Peter James Pyngrope Hanaman, aims at creating an atmosphere in police stations where people can directly interact with senior police officers detailed from the police headquarters.
Hanaman has detailed three additional directors-general of police, three IGP rank officers and one DIG rank officer for this programme.
According to the inspector-general of police (administration), G.H.P. Raju, the programme will be first introduced at seven police stations.
Each of these senior officers would be available for two hours from 10am on January 25 at police stations in Sadar, Laitumkhrah, Madanriting, Rynjah, Laban, Mawlai and Lumdiengjri.
“Public are requested to visit the police stations on the said date and time and bring their grievances to the notice of the senior police officers who would be available for redressal,” Raju said.
At the same time, citizens have been urged to bring to the notice of the senior police officers their observations regarding police performance on issues such as crime prevention, crime detection, traffic control and management, police behaviour and any issue that may improve police service delivery to the public.
This programme is intended to gather feedback directly from the stakeholders on the delivery of police services, Raju said.