The Digha-Howrah Duronto Express was stranded at Contai station in East Midnapore for six hours on Sunday because of a busted air-conditioning system. Passengers refused to let the train move till the AC was fixed.
The train finally started from Contai after 9pm and a senior official of South Eastern Railway said it would stop at Mecheda station to pick up food for the passengers.
He said the train was stopped after the passengers complained that the AC was not working when it pulled in at Contai around 4.10pm.
Sources said the train was packed with tourists from Digha returning to Calcutta after the Puja holidays.
Salil Ghosh, 44, a resident of Lake Town who was on the train with his elderly parents, said the train had problems even before it pulled out of Digha around 3.35pm.
The problem was there even before it started. Ten minutes into the journey the AC stopped working and the problem continued till Contai. Soon the compartments became suffocating because of the sealed windows.
The railway official said both the generator cars attached to the train which provide power to the ACs were malfunctioning. Technicians were called in and they managed to repair one of the generators by 6.30pm. It was possible to run the ACs partially. We wanted the train to start but the passengers insisted that the AC should work full strength, he added.