New Delhi, Sept. 18 (PTI): The railways have been ordered to pay Rs 10 lakh to the widow of an elderly man who died after being allegedly drugged and robbed on a Delhi-bound train by unauthorised co-passengers and lack of emergency medical assistance.
The National Consumer Disputes Redressal Commission, which passed the order, said the death of R.C. Joshi, 65, in December 1998 was because of “negligence, inaction and passivity” on the part of the TTE and other officials. “The railways’ commercial manual enjoins upon the railways to secure medical assistance to sick passengers,” the commission said.
It also ordered an inquiry against the railway doctor at Ghaziabad, where the treatment was allegedly not provided when the train halted, the TTE and the attendant.
“Had medical aid been given to the patient at Ghaziabad station itself, it could have saved the precious life of the deceased. What are the duties of train conductor/coach attendant and the TTE? All of them were sleeping and did not do the needful,” the apex consumer forum said.
Nirmal Devi, Joshi’s widow, had alleged in her plea that the three-fellow passengers who had drugged her husband were illegally issued tickets by the TTE on the Lucknow Mail on the intervening night of December 21-22, 1998.
“They are responsible for giving (cancelled) seats of another family illegally to three unknown persons for earning some illegal amount and have played havoc with the life of a person.”
The commission noted that no ambulance was called at Ghaziabad or at New Delhi, the last stop, and that Joshi was carried on a luggage trolley to a railway hospital where he died the next day without regaining consciousness.