| The APSC office. File picture |
Guwahati, Sept. 5: Technical glitches in submitting applications for state civil services examinations online have left many candidates banging their keyboards in despair.
The website to facilitate online submission of forms was launched by the Assam Public Service Commission (APSC), which conducts the examinations.
September 19 is the last date of submission of forms, while the prelims will be held in December.
Applicants complained that they faced a lot of problems in submitting forms. “I tried several times over two days but did not succeed,” said Arup Gogoi, an applicant.
The Telegraph tried out the procedure four times to check out the complaints. After filling up all relevant details, when the submit button was clicked, there was either no response or the form just disappeared taking the user back to the home page.
The website says after submission of the application form “the candidate should save and take a printout of the system-generated bank e-challan, registration slip and application form”. But it just did not happen.
Chief minister Tarun Gogoi had formally inaugurated the website on August 11 to make the form submission process more applicant-friendly.
The website was designed and hosted by the National Informatics Centre.
The commission’s chairman, Rakesh Kumar Paul, said the board had not received any complaint so far. “We are not aware of it. It should not happen now. Initially we had some problem which was sorted out.”
Paul said till today (from August 20) 10,000 applicants had filled up forms. He requested candidates to call up 03612364562 (secretary, APSC), 03612365469 (principal controller of examination, APSC) 03612365426 (personal secretary to chairman, APSC), 03612363117 (computer programmer, APSC) or 8822839009 (Biman Das, computer expert) if they face any problem in submitting forms.
A successful applicant counselled that given the problems, it is better for candidates to try and submit the forms as soon as possible rather than wait till the very end.
Paul said they decided to hold the preliminary part of the examination in the first half of December in a meeting held this morning.
He said the commission would change the syllabus of the prelims from next year and not this year as planned (The Telegraph, May 31, 2013) because of some difficulties.
The new syllabus proposes to do away with the optional subject, test candidates in prelims on 200 marks objective-type questions on general studies, 70 per cent of which will be on history, geography and culture of Assam. Another 200-mark paper will test their general English.