Revenue revolution: The JSEB office in Ranchi
Ranchi, Aug. 18: Jharkhand State Electricity Board (JSEB) today declared that it was, finally, poised to reach break-even by the month-end.
If this happens, the JSEB will enter the elite club of profit-making power utilities of the country.
For August, we have set a monthly collection target of Rs 260 crore through sale of electricity so that our expenses equal revenues. The total monthly expense of the board, including establishment, repair, maintenance, power purchases from external agencies and other costs, is around Rs 250 crore. We have taken all required steps to ensure that our collections by August 31 touch the Rs 260 crore mark so that JSEB achieves the magical break-even point for the first time since it was formed in 2011, JSEB chairman S.N. Verma told The Telegraph.
Around two years ago, the monthly revenue collection of the power major stood at Rs 147 crore, with JSEB incurring monthly losses of over Rs 100 crore.
We have been pulling out all the stops to ensure that our collections rise every month and we achieve this turnaround figure within a limited period, Verma added.
The state-owned power utility is also eyeing to scale the collection figure to an all-time high of Rs 300 crore within a month.
However, this figure can be achieved only if the transmission and distribution (T&D) losses are brought down to around 15 per cent and power thefts are completely checked.
Working towards this target, the JSEB has strengthened the power transmission and distribution networks at a cost of Rs 3,000 crore so that T&D losses are minimised.
Steps have also been initiated to undertake energy auditing so that reasons of T&D losses are identified and remedial measures are taken up.
Anti-theft raids are being conducted across state and at regular intervals too.
To further enhance revenue collections, the JSEB has begun inducting private parties like CESC and Tata Power. They will collect bill on our behalf. They will try to collect more revenue because the more these companies collect, the more will be their commission amount, said Verma.
Besides, the power utility major is also taking steps to upgrade services for customer satisfaction.
For instance, easy and hassle-free bill payment will ensure timely payment. For this, the JSEB has introduced spot billing through hand gadgets in two cities Ranchi and Jamshedpur where consumers are being delivered monthly bills on their doorstep.
As a pilot project, 10 ATP (Any Time Payment) machines have also been installed in these two cities to aid consumers to pay their monthly electricity bills at their own convenience, the JSEB chief added.
Since revenue collections cannot be hiked without support from consumers, Verma pointed out that additional measures initiated to enhance consumer satisfaction include setting up four additional Vidyut Upbhokta Shikayat Nivaran Forum at Hazaribagh, Dumka, Daltonganj and Jamshedpur.
The forum is already functional in Ranchi.
A call centre will also be set up at the JSEB headquarters to attend to consumer complaints and gripes.