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Open court solution to BDA complaints

Bhubaneswar, March 21: The development authority is set to introduce BDA Adalat next month to redress the grievances of citizens.

The adalat will be held on April 16 at the conference hall of the Odisha Industrial Infrastructure Development Corporation.

Sources in the Bhubaneswar Development Authority (BDA) said its chairman Injeti Srinivasan had asked officials to make all arrangements for an open court where aggrieved citizens could convey their problems to the officials.

Though the development authority has a grievance redress cell, which works on every Monday from 4pm to 5pm, the grievances often take time to be redressed.

The development authority receives around 40 grievances every week, mostly related to plan approval, housing project schemes and encroachment.

What complainants do now is submit an application regarding their grievances at the cell. Often, they have to wait for months for the result.

“The development authority will conduct a open court in April. The aggrieved citizens need to put forward their problems at the open court,” said BDA secretary Shreekanta Kabi.

This will be the first attempt by the development authorities to redress the grievances in an open court. BDA sources said that after gauging the response, the authorities would decide whether to hold such an adalat on a monthly or fortnightly basis.

Though the officials are not certain about the number of grievances to be put forward during the open court, BDA sources said it was likely to be around 1,000.

The authorities will also put the outcome of the adalat on their website for public access. It is often alleged that while in some cases building plans are approved in two to three days, some applicants have to wait for more than two years.

After plan approval, the maximum number of complaints is about encroachment, enforcement, transfer of land and engineering related activities. The open court is supposed to redress the grievances in a time-bound manner.

The city residents welcomed the decision of the development authorities to conduct such open courts. “We have to visit the office every now and then for our grievances to be heard. But with this kind of open forum we will be able to get a quick solution to our grievances,” said Basanta Das, a resident of Nayapalli.