Patna police are planning to provide station house officers (SHOs) with e-mail addresses by May-end so that people can shoot complaints when in distress.
Senior superintendent of police Amrit Raj said each officer-in-charge in the capital would get an email id. He added that once the crime and criminal tracking network and system is installed at various police stations of Bihar, as part of the modernisation drive, it would be necessary to provide email addresses to the cops.
“The plan is to provide email addresses to all the station house officers and then make it public just like the official mobile phone numbers of the officers,” the officer said.
He added: “However, there are not many people who can access email properly. As the state government is in the process of introducing the crime and criminal tracking network and system throughout the state, technicians would be hired to access the emails. Once the system is in place, people can mail their complaints and immediate action would be initiated,” Raj said.
On the role of technicians, he said: “Engineers would be posted at all the police stations. Once they are on job, the e-mail addresses would be provided to the SHOs. Individual police station would get individual ids. People can shoot a complaint mail to their respective police stations and the technicians would forward it to the SHO. At present, there is no provision to lodge an online FIR but this system would be available soon.”
The state has been working on the crime and criminal tracking network and system for around two years.
“The details of criminals, from big to the petty ones who are operating anywhere in Bihar, would be accessible. The state police are planning to link all police stations with the headquarters and with the National Crime Record Bureau in Delhi through wide area network. This is termed crime and criminal tracking network and system,” a police officer said.