Nagaon, Aug. 7: The Dhemaji administration is all set to launch a drive, Samadhan, to redress the grievances of the people of this northern Assam district.
According to an administration source, the heads of all government departments will gather at a site every Wednesday and in the presence of the deputy commissioner receive petitions and applications from people of the district. An application once received from an individual will be registered and the matter will be discussed — if it is important — to find a solution.
The heads of the departments concerned will bring with them the applications at the end of the day and within seven days petitioners will get the answers over phone.
Finally, the action taken report will be uploaded in the registration system the following Wednesday.
Dhemaji deputy commissioner M.S. Manivannan said after as all work related to the project is completed, including infrastructure development and recruiting additional staff, the local administration is waiting for its formal inauguration by Archana Varma, commissioner to chief minister Tarun Gogoi.
“We want to streamline all the government departments through special administrative reforms so that people’s problems could be easily resolved after a maiden visit. In case of a competitively critical case or an issue related to Dispur or other neighbouring districts, we could guide an individual and show him the right direction so that he could find a solution by knocking on the right door at the right time,” Manivannan said.
According to him, the conference hall of the administration will be used as the site and all departmental heads will be strictly instructed to ensure their presence every Wednesday.
“Once a petition on a minor issue (which could be easily settled) is received, a representative of the department concerned will be instructed to answer a petitioner over phone so that he could get his answer without coming again. A petitioner could get the answer by calling the person who will centrally monitor the programme on behalf of the district administration,” he said.
Dhemaji — where 80 per cent of the total population depends on agriculture — is known as one of the backward districts of the state.
Like in other districts of Assam, harassment of common people — who want to get the benefits of government-sponsored programmes — is not an uncommon thing.The administration said the project would aim at streamlining all government departments so that the people get maximum benefits out of the government programmes without procrastination and harassment.