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CONSUMER WATCH |
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| More and more consumers are posting their grievances on social networking sites — and getting swift results too, finds Moumita Chakrabarti |
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These are lines from a song called United Breaks Guitars that Canadian musician Dave Caroll and his band Sons of Maxwell composed and posted on YouTube in 2009 to highlight United Airlines’s poor customer care service ... | Read.. |
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Sometime ago, a consumer came to me with a complaint about a sub-standard piece of furniture sold to her — the retailer... | Read.. |
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