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CIMA Gallary
Remote access

Your home computer is probably most customised to your preferences than an office computer which has several restrictions imposed by the IT department. Now wouldn’t it be nice if you could access this home computer from anywhere and everywhere. Luckily for you LogMeIn, an app for the iPhone and iPad, does exactly that, and it is free.

LogMeIn’s software must also be installed on the computers you wish to control remotely; the iOS app can then be used to access files and run applications on those computers—even if the user is not physically present. It works over both Wi-Fi and 3G networks.

You just have to make sure that your home computer, or even your office computer (if your office allows it) is connected to the Internet. LogMeIn creates a secure virtual private network between your iPad and the computer you wish to control. So IT departments actually have nothing to fear.

Setting up is very easy. The correct way to do this is to go to the site www.logmein.com from the computer you want to control and, register and sign. Click on the button “Add Computer”; select LogMeIn Free without the 14-day free trial version. Then click on “continue” and give the computer a name. For example, “My iMac”, “Office PC”, “MacBook Pro”. Now do this for all the computers you want to control.

Then go to your iPad and download LogMeIn Free. Once the app has been downloaded sign in with your email address and password that you have registered with. You will be presented with a screen showing the list of computers that are connected to the Internet.

Then select the one you want to control and you will be presented with some hints on how to work on the computer. Make sure that these hints are always turned on.

Then press on “continue to computer”. Now type in your Windows or Mac username and password and put a check mark on “remember the credentials”. This is important because each time you want to log in to your computer you don’t want to type in your user name and password all the time. Have no fear about doing this because LogMeIn stores your credentials very securely away from prying eyes. Turn your iPad horizontally and you will find a little blue mouse and a pointer that helps you open the programs you want to with a single click or a double click.

Now what if your computer has gone to sleep? Ensure wake on LAN access is turned on under Preferences and Security. If you want to take over control of another computer with your computer, the software to use is LogMeIn Rescue.

What if the person you want to help troubleshoot is technically challenged? Your client doesn’t need to install the software and keep it running on her computer. You can ask her to go to the website and punch in a code that you give her to download an app. This will give you access till the app is closed. If you need to get back, give her a new code. The only drawback is that it costs money for a licence. You can run the remote computer in its own browser window. My friend wondered how come her cursor suddenly seemed to have a will of its own!

I had to fiddle with the resolution settings on the machine from which I was connecting because the resolution on the machine I was controlling and the one from which I was controlling did not match.

There is also a paid version of LogMeIn called LogMeIn Pro. This has extra features such as remote printing, file sharing and more. But if you don’t need those features, the free version will work for you. There are several desktop sharing apps and software, but LogMeIn is by far the best, especially when used with an iPhone or iPad. Imagine going on a long journey and still being able to work at office!

LogMeIn is introducing a cloud storage service called Cubby. Cubby is an iOS app that gives you 5 GB free storage much like Dropbox, OfficeDrop and even Apple’s iCloud.

Appcorner: For exciting apps for the new iPad, check out www.telegraphindia.com/knowhow/bitsnbytes/