A host of issues — from frequent power cuts and delay in installation of transformers to glitches in providing new connections — came to the fore during a four-hour public hearing on tariff revision conducted by Jharkhand State Electricity Regulartory Commission (JSERC) in Dhanbad on Sunday.
JSERC chairman Mukhtiyar Singh, its member (technical) K. Munikrishnaiya and JSEB member (finance) Alok Sharan were present at the hearing that began at 11.30am at the DRDA Auditorium.
On the delay in providing new power lines, Sharan said the JSEB would organise special camps to address prospective consumer grievances.
The camps will be organised at junior and assistant engineer level every 15 days, while monthly hearing will be held at executive engineer level. More camps will be organised at superintending engineer and general manager levels every two and three months, respectively.
Sharan requested Federation of Dhanbad Zilla Chamber of Commerce and Industry members, who were also present at Sunday’s hearing, to provide logistics support to JSEB for the camps.
Chamber president Rajiv Sharma said: “We also raised the issue of frequent power cuts and were assured that with firms like Maithon Power Limited making their advent, we will have surplus power within a year.”
On delay in replacement of defunct transformers, Sharan said new 100KVA and 200KVA transformers would be provided to Dhanbad soon. “Replacement of transformers will be happen within 24 hours of lodging a complaint,” Sharma added.